You've got questions? We've got answers! Below are some of the most common questions we get asked regarding our company and product!
How is Mermaid Cove eco-conscious and sustainable?
Mermaid Cove was created out of a passion for protecting the planet and specifically marine eco-systems. All product's packaging is either compostable, re-useable, or recyclable - with our stickers being printed with vegan ink. Further to that, we are taking a proceed of our profits and donating them to organizations protecting marine conservation. All of our products are made with high-quality ingredients that do not pollute the environment around you. You can feel safe in that Mermaid Cove is here to provide you with luxury products that are also safe for the environment.
Are your products handmade?
Yes, all of our products are made with love by our team!
Do you disclose all ingredients for each product publicly?
Yes. At Mermaid Cove, we strive to keep things as natural and eco-friendly as possible. For legal purposes, cosmetic companies within Canada must list ingredients in an INC form, so that is why our ingredients sound so scientific.
How much do you donate to charity?
At Mermaid Cove, we are committed to taking a proceed from every purchase and contributing it to marine conservation. You can find more info on our conservation commitment page, but we donate $1 from every item purchased towards our selected charity.
Are all products vegan?
While many of our products are, in fact, vegan, we do have some products that are not. We list each product's benefits within their description and will disclose if that product is the perfect match for you.
Do you ship internationally?
Mermaid Cove does ship internationally. International shipping costs will be calculated at check out. For the United States, we do offer free shipping on orders over $70.00.
Do you believe in mermaids?
We believe that anything is possible. Only one percent of the ocean has been explored. The ocean is a magical force filled with many mysteries. Are Mermaids one of them? Only the sea has the answer to that question.